How it works

From sign-up to your first campaign, the same day

No new number, no setup fee, no technical work. Connect the number your customers already know and start sending safely in a few simple steps.

Step by step

Five steps to your first campaign

Step 1
Create your account
Sign up with your WhatsApp number — there is no password to invent. We send a one-time code, you enter it, and you are in. No credit card required.
Step 2
Connect and verify your number
Connect the number your customers already recognise. As an Official Tech Provider we onboard it to the WhatsApp Cloud API the approved way, so it is safe from the very first message.
Step 3
Import your contacts
Bring your audience in from a CSV or Excel file, or sync from Google Sheets, Shopify, WooCommerce and Zapier. Import only the people who opted in.
Step 4
Compose your message
Write your campaign or reuse an approved template, personalised with each contact’s name or order details. One clear message, one clear ask.
Step 5
Send and track
Send now or schedule it. Anti-ban delivery paces the campaign to protect your number, and real-time analytics show you exactly what landed.

Safe by default

Every step above runs on the official channel, so safety is not something you have to configure — it is how the platform works.

Official channel
Messages go out on the WhatsApp Cloud API, not an unofficial sender that lives one report away from a ban.
Paced delivery
Sends are throttled and account-quality signals respected, so a cold number warms up safely instead of tripping a limit.
Consented lists
You send to people who opted in, which is what keeps blocks and reports low — the single biggest factor in staying safe.

Join 599+ businesses in Africa who trust SmartEngage for safe & effective WhatsApp marketing.